Change in timeliness

The national share of decisions made within the statutory time period for each financial year, and the agencies whose within-statutory rate moved most between the two latest complete years. Only agencies that decided enough requests for a rate to mean anything are ranked; the note under the table gives the threshold and the number of agencies that met it.

AgencyPortfolioTypeFY

% decided within statutory time, by FY

basis: financial year

Source: data.gov.au FOI statistics workbooks, FY2019-20 – FY2025-26 (Q1–Q3 cumulative)

Where did this come from?

Timeliness movers

basis: financial year

Agency	2023-24 rate	2023-24 decisions	2024-25 rate	2024-25 decisions	Change (pp)
Aged Care Quality and Safety Commission	68.5%	92	98.3%	118	+29.8 pp
Office of the Commonwealth Director of Public Prosecutions	65.7%	35	88.6%	35	+22.9 pp
Department of Defence	61.9%	714	82.8%	790	+20.9 pp
Australian National University	88.1%	84	68.3%	120	-19.8 pp
Civil Aviation Safety Authority	93.6%	141	76.0%	150	-17.6 pp
National Disability Insurance Agency	48.7%	1,346	33.1%	1,310	-15.6 pp
Services Australia	93.6%	3,508	78.8%	3,760	-14.8 pp
Commonwealth Ombudsman	85.1%	101	97.8%	89	+12.6 pp
Attorney-General's Department	84.0%	269	72.0%	218	-12.0 pp
Airservices Australia	76.3%	76	86.2%	65	+9.8 pp

Top 10 of 53 agencies with at least 30 decisions in both years. Change is in percentage points (the difference between the two rates), not per cent. The filters apply to the chart above; this ranking is drawn from every qualifying agency nationally and does not change with a filter selection.

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